Maintenance and Care

  1. How do I maintain my lock?
    • Regularly clean your lock with a mild detergent and water. Avoid using harsh chemicals or abrasives that could damage the lock. Lubricate the locking mechanism periodically to ensure smooth operation.

  2. What should I do if my lock gets damaged?
    • If your lock gets damaged, contact our customer service team immediately. We may be able to repair or replace your lock depending on the extent of the damage.

  3. Can I store my lock outdoors?
    • While our locks are weather-resistant, it's best to store them in a dry and secure location when not in use. Avoid leaving your lock exposed to the elements for extended periods as this could reduce its lifespan.